The current pandemic is making it clear that digitalization is not a luxury anymore.
It is the only way to move forward!
But as most digital transformation experts will tell you, it is a process that takes time we currently do not have.
We have to learn at the pace of the crisis.
But moving boldly does not mean moving recklessly.
1 – Find a new tempo
Leadership teams need to learn quickly what is and is not working and why. Identify and learn about unknown elements as quickly as they appear.
2 – Quicken your data reviews
Review multiple sources of Data weekly to evaluate the shifting needs of your customers and business partners.
3 – Focus on Technology
The shift to digital tools brings new challenges that you were never aware of like:
– Data security
Are you experiencing breaches as you move to remote working and data sharing?
Are you facing crashes while you’re going 100% virtual in your interactions with customers, employees, and business partners?
If your current product or service usability is low, experiment to improve it now, while you still have a captive audience to partner with and learn from.
4 – Test and learn
With your operations flow disrupted, this is the perfect opportunity for experimentation and learning.